The order management system salesforce (OMS) seamlessly integrates with Commerce Cloud to manage the entire order lifecycle. It syncs customer orders from Commerce Cloud, ensuring real-time inventory visibility and efficient fulfillment processes. The integration enables businesses to handle multi-channel orders, manage returns, and provide accurate order tracking updates. Salesforce OMS uses APIs and connectors to unify Commerce Cloud data with backend systems for a streamlined experience. This synergy enhances operational efficiency and delivers a better customer experience.